FAQ

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payment by debit or credit cards - American Express, Discover, VISA, Mastercard, Paypal, Apple Pay and Amazon Pay

HOW LONG DOES SHIPPING TAKE?

Please reference our Shipping Page HERE for full details. Standard Shipping is approximately 21-30 business days via USPS in the USA, once your order has processed. Order processing takes 3-4 business days.

IS MY PAYMENT SAFE AND SECURE?

YES!  The safety and security of your payment are a top priority to the Peace, Love & Grilled Cheeses Team. Our payment system is powered by Stripe, which is PCI-DSS compliant. No sensitive data hits the payment servers, which protects you as the customer. Read more about Stripe's security standards HERE.

CAN I CANCEL MY ORDER?

Yes! Under the consumer protection, you have the right to cancel your order. To cancel an order you must inform us in writing by sending a message through our Contact Us Link or send an email to: support@peaceloveandgrilledcheeses.com as well as returning the goods to us as soon as possible.

WHERE IS MY ORDER CONFIRMATION?

Once you have placed an order, you should receive an email confirmation to the email address you provided. If for some reason, you did not receive this email, please check your spam folder before contacting our customer service team.

WHAT IS THE RETURN POLICY?

Please reference our Returns Page HERE for full details. We have a 30-day return policy for ANY REASON. If it is past 30 days, but you feel you deserve a refund, please contact us as we want to ensure your satisfaction, no matter what.

HOW DO I USE A DISCOUNT OR COUPON CODE?

Discount Codes must be entered at the checkout page. You must press "Apply" to see the order total update. Discount codes or coupon codes must be applied at the time of checkout. We cannot adjust any prices after the order has been submitted. NOTE: Only one code can be used on a purchase. Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.

HOW OFTEN DO YOU HAVE NEW PRODUCTS?

New products are sourced weekly! We always want to have the latest High Tech Extras for our customers. Every item is hand-picked by our Product Team. Keep checking back for hot products!

WHEN DO YOU OFFER SALES?

Sales are happening all the time! Sometimes we need to clear inventory, sometimes we are celebrating a holiday, sometimes we just want to give you a killer deal. Keep checking back for our latest sales and discounts.

HOW DO I GET IN TOUCH WITH YOUR TEAM FOR BUSINESS INQUIRIES?

Please send us a message via our Contact Us Link, or send an email to: support@peaceloveandgrilledcheeses.com for all business inquiries. We love the opportunity to work with other businesses, brands, and social influencers.